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The Kit That Makes It Easy, Inexpensive & Quick
To Attract Grooming Clients And Increase Profits!
The pet groomer's business profit kit
Customer Support
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Frequently asked questions

 Your quick answer resource for basic questions about our products and services. Customer support is available Monday through Friday 8:00 A.M - 5:00 P.M (central standard time) via email at [email protected] or via our contact us form . Emails are typically responded to within a couple of hours during open business hours.  
  1. Q

    What is the difference between the Basic and Advanced kit?

    A

    The Basic Groomer's Profit Kit includes a starter marketing kit that consists of 36 printable marketing pieces (does not include editable templates), two Ebooks, a printable annual marketing planner and a printable grooming appointment book. The advanced kit includes all of that plus 370+ editable templates, a facebook marketing system and five Ebooks total. Both come as a digital download. We also offer a Plus edition that provides you with the advanced kit on 4 CD's with the printed binders and booklets, all shipped to you.
  2. Q

    Are the templates PC and Mac compatible?

    A

    Our templates do not require any software downloads so compatibility is not an issue. All of our templates are editable right online through Google's free online editor called Google Slides. So they can be edited on either PC or Mac, as long as you have an internet connection.
  3. Q

    How difficult is it to edit the templates?

    A

    The templates are super easy to edit. The online editor utilizes easy point & click editing. If you can type an email, then you will be able to edit the templates in just minutes. You can try a sample template to test it out. We offer a free pet report card template under the "How It Works" page on our website.
  4. Q

    How does the digital download work?

    A

    Digital downloads allow you to instantly download an entire kit that previously would have needed to be shipped to you as CD's & printed booklets. The digital download is available to you immediately after the payment screen. Our system also automatically emails you a link to download the kit. Once you download the kit, you will have permanent access to it on your system for years to come. Please note that digital download links are time sensitive, secure links that will need to be downloaded within 7 days of purchase.
  5. Q

    Can someone edit the kit's templates for me?

    A

    Yes. If you prefer, you can have our experts personalize all or just some of the kit templates for you. We offer this service on our "Hire an Expert" page that can be found under the "How It Works" tab at the top of this page. Services start at just $19.95 and can be completed in as little as 48 hours.
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